Extended System Maintenance - Personal and Business Online Banking

Scheduled Maintenance Report for Hingham Institution for Savings

Completed

The scheduled maintenance has been completed.

Posted Aug 27, 2020 - 09:58 EDT

Scheduled

Overnight on August 16th, we are planning to conduct a significant upgrade to our core infrastructure that may necessitate taking certain customer-facing systems offline, including our business and personal online banking applications and all of their associated payment solutions. This may also temporarily result in lower Mastercard debit card limits as we implement new connectivity with Mastercard. We have scheduled this activity to minimize customer impact and we will work to minimize the direct impact on our customers.

Posted Jul 23, 2020 - 13:58 EDT

This scheduled maintenance affected: Personal Services (Personal Online Banking, Personal Mobile App, HIFS Mastercard Debit Cards, Digital Account Opening, Bill Pay Services, Electronic Statements) and Business Services (Business Online Banking, Business Mobile App, Desktop Remote Deposit Capture, ACH/Wire Transfer Services).