Identified - We are currently experiencing intermittent issues when retrieving eStatements in both retail and business online banking. A solution has been identified and will be implemented on July 29th, 2020. If you need immediate assistance please contact us at 781-749-2200.
Jul 20, 16:26 EDT

About This Site

Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Public Website Operational
90 days ago
100.0 % uptime
Today
Business Services Operational
90 days ago
99.91 % uptime
Today
Business Online Banking Operational
90 days ago
99.91 % uptime
Today
Business Mobile App Operational
90 days ago
99.91 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
99.91 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.91 % uptime
Today
Personal Services Operational
90 days ago
99.94 % uptime
Today
Personal Online Banking Operational
90 days ago
99.91 % uptime
Today
Personal Mobile App Operational
90 days ago
99.91 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
99.97 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
99.91 % uptime
Today
Electronic Statements Operational
90 days ago
99.91 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Overnight on August 16th, we are planning to conduct a significant upgrade to our core infrastructure that may necessitate taking certain customer-facing systems offline, including our business and personal online banking applications and all of their associated payment solutions. This may also temporarily result in lower Mastercard debit card limits as we implement new connectivity with Mastercard. We have scheduled this activity to minimize customer impact and we will work to minimize the direct impact on our customers.
Posted on Jul 23, 13:58 EDT
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.