Investigating - We are working to resolve an issue that is preventing email notifications from generating for incoming and outgoing wire transfers. While we work to restore service, please log in to your online account or contact our Customer Experience Team at 781-749-2200 for real-time updates on the status of your wire transfer.
Jul 30, 2026 - 14:26 EDT
Jul 30, 2026 - 14:26 EDT
About This Site
Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.
Business Services
Degraded Performance
Business Online Banking
Operational
Business Mobile App
Operational
Desktop Remote Deposit Capture
Operational
ACH/Wire Transfer Services
Degraded Performance
Bill Pay
Operational
Electronic Statements
Operational
ACH Transaction Posting
Operational
Personal Services
Operational
Personal Online Banking
Operational
Personal Mobile App
Operational
HIFS Mastercard Debit Cards
Operational
Digital Account Opening
Operational
Bill Pay Services
Operational
Electronic Statements
Operational
Online Mortgage Applications
Operational
HIFS My Card App
Operational
Account Transfers
Operational
Zelle
Operational
ATM
Operational
ACH Transaction Posting
Operational
Phone Lines
Operational
Phone Lines
Operational
Website
Operational
Public Website
Operational
Website Service Request Forms
Operational
Third Party Stack
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Omaha, NE, United States - (OMA)
Operational
Intercom Intercom Web Application
Operational
Intercom Email
Operational
Intercom Web Messenger
Operational
Intercom Chats and Posts
Operational
Dialpad Telephony Infrastructure: Inbound Calls
Operational
Dialpad Telephony Infrastructure: Outbound Calls
Operational
Google Apps Admin Console
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Gmail
Operational
Google Apps Hangouts
Operational
Google Apps Sheets
Operational
Google Apps Sites
Operational
Google Apps Voice
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Google Cloud Platform Identity & Security
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google BigQuery
Operational
Google Cloud Platform Google Cloud Console
Operational
Google Cloud Platform Google Cloud Networking
Operational
SendGrid API v3
Operational
SendGrid API
Operational
Locations
Operational
Branch Locations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Card IVR Activations and PIN Selection Aug 4, 2026 00:00-05:00 EDT
We will be performing scheduled system maintenance to our debit card system on Tuesday, August 4th, 2026 beginning at 12:00 AM ET through 5:00 AM ET.
During this extended maintenance window, users may experience brief, intermittent service interruptions on the Card Activation and PIN Selection phone line.
We appreciate your patience as we make these important system improvements.
Posted on Jul 28, 2026 - 11:34 EDT
During this extended maintenance window, users may experience brief, intermittent service interruptions on the Card Activation and PIN Selection phone line.
We appreciate your patience as we make these important system improvements.
Posted on Jul 28, 2026 - 11:34 EDT