All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Personal Online Banking Operational
90 days ago
99.53 % uptime
Today
Business Online Banking Operational
90 days ago
99.54 % uptime
Today
Personal Mobile App Operational
90 days ago
99.58 % uptime
Today
Business Mobile App Operational
90 days ago
99.58 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
99.72 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.68 % uptime
Today
Bill Pay Services Operational
90 days ago
99.71 % uptime
Today
Electronic Statements Operational
90 days ago
98.85 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
99.88 % uptime
Today
Online New Accounts Operational
90 days ago
99.97 % uptime
Today
Public Website Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
We will perform scheduled system maintenance on September 19th, 2019, between midnight and 6:00 A.M. EST to push upgrades to our personal and business online banking web applications. The application may be temporarily unavailable during this window.
Posted on Sep 6, 08:33 EDT
Past Incidents
Sep 15, 2019

No incidents reported today.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - This incident has been resolved.
Sep 5, 10:26 EDT
Identified - We have identified an issue with our online account opening service resulting in an error message when accessed from our website or through online and mobile banking. We are working to restore service as quickly as possible and apologize for the inconvenience. For immediate needs, please contact Client Services at 781.783.1796.
Sep 5, 09:59 EDT
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.