Update - We are continuing to monitor for any further issues.
Sep 19, 2026 - 13:18 EDT
Sep 19, 2026 - 13:18 EDT
Update - We are continuing to monitor for any further issues.
Sep 19, 2026 - 13:09 EDT
Sep 19, 2026 - 13:09 EDT
Monitoring - Online Banking is currently undergoing scheduled migration activities ahead of our Monday, September 21st platform launch. We are aware of an issue impacting mobile app logins and account visibility.
WHY YOUR APP LOOKS DIFFERENT TODAY:
If your mobile device has automatic app updates enabled, your Hingham Mobile App was automatically updated to our new online banking platform version ahead of schedule. Because data migration is currently underway, logins on the updated mobile app remain restricted for retail clients until Monday, September 21st at 9:00 AM ET.
WHAT THIS MEANS FOR YOU TODAY:
• Error Messages: If you attempt to log in using the newly updated mobile app today, you may see error messages such as "Incorrect Password" or "Account Locked." Please be assured your credentials are safe, your accounts are secure, and your account is NOT locked. This is an automated temporary restriction while backend data migration completes.
• Account Visibility Delays: Users who were previously able to log in may also experience temporary account display delays while system data finishes syncing across our platform.
• Web Browser Access (Inquiry-Only Mode): Personal banking clients wishing to view account balances and transaction history today can do so by opening a web browser on their mobile phone or desktop at hinghamsavings.com and logging in there.
• Cards & ATMs: Physical debit cards, ATMs, and external direct debits/auto-pays continue to run normally and remain fully operational.
Our technical and operations teams are actively monitoring system deployment. Full access to the new mobile platform will officially open Monday morning at 9:00 AM ET.
Sep 19, 2026 - 13:01 EDT
WHY YOUR APP LOOKS DIFFERENT TODAY:
If your mobile device has automatic app updates enabled, your Hingham Mobile App was automatically updated to our new online banking platform version ahead of schedule. Because data migration is currently underway, logins on the updated mobile app remain restricted for retail clients until Monday, September 21st at 9:00 AM ET.
WHAT THIS MEANS FOR YOU TODAY:
• Error Messages: If you attempt to log in using the newly updated mobile app today, you may see error messages such as "Incorrect Password" or "Account Locked." Please be assured your credentials are safe, your accounts are secure, and your account is NOT locked. This is an automated temporary restriction while backend data migration completes.
• Account Visibility Delays: Users who were previously able to log in may also experience temporary account display delays while system data finishes syncing across our platform.
• Web Browser Access (Inquiry-Only Mode): Personal banking clients wishing to view account balances and transaction history today can do so by opening a web browser on their mobile phone or desktop at hinghamsavings.com and logging in there.
• Cards & ATMs: Physical debit cards, ATMs, and external direct debits/auto-pays continue to run normally and remain fully operational.
Our technical and operations teams are actively monitoring system deployment. Full access to the new mobile platform will officially open Monday morning at 9:00 AM ET.
Sep 19, 2026 - 13:01 EDT
Update - Online Banking is currently undergoing scheduled migration activities ahead of our Monday, September 21st platform launch. We are aware of an issue impacting mobile app logins.
WHY YOUR APP LOOKS DIFFERENT TODAY:
If your mobile device has automatic app updates enabled, your Hingham Mobile App was automatically updated to our new online banking platform version ahead of schedule. Because data migration is currently underway, logins on the updated mobile app remain restricted for retail clients until Monday, September 21st at 9:00 AM ET.
WHAT THIS MEANS FOR YOU TODAY:
• Error Messages: If you attempt to log in using the newly updated mobile app today, you may see error messages such as "Incorrect Password" or "Account Locked." Please be assured your credentials are safe and your account is NOT locked; this is simply an automated temporary restriction while system migration completes.
• Web Browser Access (Inquiry-Only Mode): Personal banking clients wishing to view account balances and history today can do so by opening a web browser on their mobile phone or desktop at hinghamsavings.com and logging in there.
• Cards & ATMs: Physical debit cards, ATMs, and external direct debits/auto-pays remain fully operational.
Our technical and operations teams are actively monitoring system deployment. Full access to the new mobile platform will officially open Monday morning.
Sep 19, 2026 - 11:37 EDT
WHY YOUR APP LOOKS DIFFERENT TODAY:
If your mobile device has automatic app updates enabled, your Hingham Mobile App was automatically updated to our new online banking platform version ahead of schedule. Because data migration is currently underway, logins on the updated mobile app remain restricted for retail clients until Monday, September 21st at 9:00 AM ET.
WHAT THIS MEANS FOR YOU TODAY:
• Error Messages: If you attempt to log in using the newly updated mobile app today, you may see error messages such as "Incorrect Password" or "Account Locked." Please be assured your credentials are safe and your account is NOT locked; this is simply an automated temporary restriction while system migration completes.
• Web Browser Access (Inquiry-Only Mode): Personal banking clients wishing to view account balances and history today can do so by opening a web browser on their mobile phone or desktop at hinghamsavings.com and logging in there.
• Cards & ATMs: Physical debit cards, ATMs, and external direct debits/auto-pays remain fully operational.
Our technical and operations teams are actively monitoring system deployment. Full access to the new mobile platform will officially open Monday morning.
Sep 19, 2026 - 11:37 EDT
Identified - We are actively performing scheduled migration activities ahead of our Monday, September 21st digital platform launch.
The primary Mobile App in the Apple App Store and Google Play Store has automatically updated to our new digital banking platform. Because data migration is currently underway, logins on the updated mobile app remain restricted for retail clients until Monday, September 21st at 9:00 AM ET.
WHAT THIS MEANS FOR YOU TODAY:
• Error Messages: If you attempt to log in using the updated mobile app today, you may see error messages such as "Incorrect Password" or "Account Locked." Your credentials are safe, and your account is not locked; this is a temporary restriction while system migration completes.
• Web Browser Access (Inquiry-Only Mode): Personal banking clients wishing to view balances and account history today can log in via a desktop or mobile web browser at hinghamsavings.com using their existing credentials.
• Cards & ATMs: Physical debit cards, ATMs, and external direct debits/auto-pays remain fully operational.
Our engineering and operations teams are actively monitoring system deployment. Access to the new mobile platform will officially open Monday morning.
Sep 19, 2026 - 10:25 EDT
The primary Mobile App in the Apple App Store and Google Play Store has automatically updated to our new digital banking platform. Because data migration is currently underway, logins on the updated mobile app remain restricted for retail clients until Monday, September 21st at 9:00 AM ET.
WHAT THIS MEANS FOR YOU TODAY:
• Error Messages: If you attempt to log in using the updated mobile app today, you may see error messages such as "Incorrect Password" or "Account Locked." Your credentials are safe, and your account is not locked; this is a temporary restriction while system migration completes.
• Web Browser Access (Inquiry-Only Mode): Personal banking clients wishing to view balances and account history today can log in via a desktop or mobile web browser at hinghamsavings.com using their existing credentials.
• Cards & ATMs: Physical debit cards, ATMs, and external direct debits/auto-pays remain fully operational.
Our engineering and operations teams are actively monitoring system deployment. Access to the new mobile platform will officially open Monday morning.
Sep 19, 2026 - 10:25 EDT
About This Site
Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.
Business Services
Under Maintenance
Business Online Banking
Under Maintenance
Business Mobile App
Under Maintenance
Desktop Remote Deposit Capture
Under Maintenance
ACH/Wire Transfer Services
Under Maintenance
Bill Pay
Under Maintenance
Electronic Statements
Under Maintenance
ACH Transaction Posting
Under Maintenance
Personal Services
Partial Outage
Personal Online Banking
Partial Outage
Personal Mobile App
Partial Outage
HIFS Mastercard Debit Cards
Operational
Digital Account Opening
Operational
Bill Pay Services
Under Maintenance
Electronic Statements
Under Maintenance
Online Mortgage Applications
Operational
HIFS My Card App
Operational
Account Transfers
Under Maintenance
Zelle
Operational
ATM
Operational
ACH Transaction Posting
Operational
Phone Lines
Operational
Phone Lines
Operational
Website
Operational
Public Website
Operational
Website Service Request Forms
Operational
Third Party Stack
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Omaha, NE, United States - (OMA)
Operational
Intercom Intercom Web Application
Operational
Intercom Email
Operational
Intercom Web Messenger
Operational
Intercom Chats and Posts
Operational
Dialpad Telephony Infrastructure: Inbound Calls
Operational
Dialpad Telephony Infrastructure: Outbound Calls
Operational
Google Apps Admin Console
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Gmail
Operational
Google Apps Hangouts
Operational
Google Apps Sheets
Operational
Google Apps Sites
Operational
Google Apps Voice
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Google Cloud Platform Identity & Security
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google BigQuery
Operational
Google Cloud Platform Google Cloud Console
Operational
Google Cloud Platform Google Cloud Networking
Operational
SendGrid API v3
Operational
SendGrid API
Operational
Locations
Operational
Branch Locations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.