All Systems Operational

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Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Business Services Operational
90 days ago
99.97 % uptime
Today
Business Online Banking Operational
90 days ago
99.93 % uptime
Today
Business Mobile App Operational
90 days ago
99.96 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.95 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
ACH Transaction Posting Operational
90 days ago
96.73 % uptime
Today
Personal Services Operational
90 days ago
99.98 % uptime
Today
Personal Online Banking Operational
90 days ago
99.9 % uptime
Today
Personal Mobile App Operational
90 days ago
99.96 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
100.0 % uptime
Today
Zelle Operational
90 days ago
100.0 % uptime
Today
ATM Operational
90 days ago
100.0 % uptime
Today
ACH Transaction Posting Operational
90 days ago
96.73 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Website Service Request Forms Operational
90 days ago
100.0 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Locations Operational
90 days ago
92.89 % uptime
Today
Branch Locations Operational
90 days ago
92.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Zelle Maintenance Mar 22, 2026 00:00-05:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 2026 - 14:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 2026 - 14:28 EDT
Scheduled - We will be undergoing system maintenance on our Zelle product on March 22nd, 2026 from 12:00AM to 5:00AM. This may cause brief interruptions to occur.
Mar 18, 2026 - 13:20 EDT
Mar 19, 2026
ACH Processing and Posting Delay
Resolved - The issue impacting ACH transaction processing and posting has been fully resolved. All delayed ACH transactions have now been successfully processed and are reflected in account balances and transaction histories.
Mar 19, 09:08 EDT
Investigating - We are currently experiencing an issue that has delayed the processing and posting of ACH transactions.

As a result, these transactions are not currently reflected in account balances or transaction histories. We have successfully identified the root cause and our technical teams are actively implementing a resolution.

We will provide further updates as the processing resumes.
Mar 19, 08:21 EDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026
Card Services
Completed - The scheduled maintenance has been completed.
Mar 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 EDT
Scheduled - We will be undergoing scheduled maintenance to our Card Services on Monday, March 15, 2026, between approximately 12 a.m. and 8 a.m. EST. During this time, Card services may be intermittently unavailable.
Mar 10, 08:55 EDT
Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

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