All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Business Services Operational
90 days ago
99.97 % uptime
Today
Business Online Banking Operational
90 days ago
99.93 % uptime
Today
Business Mobile App Operational
90 days ago
99.96 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.95 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Personal Services Operational
90 days ago
99.98 % uptime
Today
Personal Online Banking Operational
90 days ago
99.9 % uptime
Today
Personal Mobile App Operational
90 days ago
99.96 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
100.0 % uptime
Today
Zelle Operational
90 days ago
100.0 % uptime
Today
ATM Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Website Service Request Forms Operational
90 days ago
100.0 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Locations Operational
90 days ago
92.01 % uptime
Today
Branch Locations Operational
90 days ago
92.01 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Card Services Mar 15, 2026 00:00-08:00 EDT

We will be undergoing scheduled maintenance to our Card Services on Monday, March 15, 2026, between approximately 12 a.m. and 8 a.m. EST. During this time, Card services may be intermittently unavailable.
Posted on Mar 10, 2026 - 08:55 EDT
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
ACH Processing Delay
Resolved - This incident has been resolved.
Mar 4, 07:11 EST
Update - We are continuing to monitor a service outage at the Federal Reserve that is causing processing delays for ACH electronic transactions across the U.S. banking system, including Hingham. As a result, you may experience delays in seeing electronic deposits (like payroll) or withdrawals reflected in your account. Additionally, Business Online customers may submit ACH files, and while we will process them, they may remain in a queue at the Federal Reserve until their services are fully restored. We continue to monitor these processing delays closely and thank you for your patience as the Federal Reserve works to restore service.
Mar 3, 17:44 EST
Update - We are continuing to investigate this issue.
Mar 3, 12:05 EST
Investigating - We are currently experiencing processing delays for certain electronic transactions conducted through the ACH (Automated Clearing House) network. These delays are due to ongoing technical issues at the Federal Reserve. We apologize for any inconvenience this may cause and appreciate your patience.
Mar 3, 09:58 EST
Mar 3, 2026
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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