Business Online International Wire Processing Outage

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Jan 23, 2023 - 12:17 EST

Update

We are continuing to investigate this issue.

Posted Jan 23, 2023 - 12:16 EST

Investigating

We are experiencing an issue within Business Online Banking with our Wire Transfer service that may prevent users from being able to process foreign wires only. Customers may experience an error message when submitting a foreign wire transfer. If you need to process a foreign wire, please contact our Cash Management Team at 781-783-1701 for assistance.

Posted Jan 23, 2023 - 11:35 EST

This incident affected: Business Services (ACH/Wire Transfer Services).