Business Online - Wire Transfers

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Jan 28, 2025 - 15:38 EST

Investigating

Clients attempting to send a wire through our Business Online service may receive an error message indicating our systems are unable to retrieve the originator information. We are working with our partners to resolve this issues as quickly as possible and apologize for the inconvenience. Please contact our Cash Management Teams at 781-783-1701 for assistance with any time sensitive payment requests.

Posted Jan 28, 2025 - 14:10 EST

This incident affected: Business Services (ACH/Wire Transfer Services).