Online Banking and Mobile App

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Oct 12, 2026 - 08:16 EDT

Investigating

We are aware of an issue impacting our Online banking services, including our mobile app. Users may receive a loading accounts page after logging in or be unable to retrieve a transaction history. We are working to restore service as quickly as possible and apologize for the inconvenience.

Posted Oct 12, 2026 - 08:02 EDT

This incident affected: Personal Services (Personal Online Banking, Personal Mobile App) and Business Services (Business Online Banking, Business Mobile App).