We are actively working to resolve the issue preventing clients from sending wires through Business Online. Currently, clients attempting to send a wire receive an error indicating that wires can only be saved. We are engaged with our partners to restore full functionality as quickly as possible and sincerely apologize for the inconvenience this is causing. Please contact our Cash Management Teams at 781-783-1701 for assistance with any time sensitive payment requests.
Posted Apr 16, 2026 - 14:34 EDT
Investigating
We are currently experiencing processing delays for incoming and outgoing wire transfers. We are working to restore normal service levels as quickly as possible. We apologize for the inconvenience. To check the status of an outgoing wire, please contact us at 781.749.2200.
Posted Apr 16, 2026 - 13:22 EDT
This incident affected: Business Services (ACH/Wire Transfer Services).