Debit Card Transaction Denials

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted May 19, 2020 - 22:53 EDT

Update

We are continuing to investigate this issue.

Posted May 19, 2020 - 22:00 EDT

Investigating

We are aware of a processing issue that may cause certain debit card transactions to be declined in error. We are working to resolve this issue and apologize for the inconvenience.

Posted May 19, 2020 - 20:57 EDT

This incident affected: Personal Services (HIFS Mastercard Debit Cards).