We continue to work with our partners to restore access to our Personal and Business Online banking services, including our mobile apps. We appreciate your patience as we work to restore service and apologize for any inconvenience this issue has caused.
Posted May 01, 2026 - 12:06 EDT
Update
We continue to work with our partners to restore service to our Personal and Business Online banking services, including our mobile apps. Thank you for your patience while we work to resolve this issue as quickly as possible. For assistance with Wire Transfers through Business Online, please contact our Cash Management Team at 781-783-1701.
Posted May 01, 2026 - 11:19 EDT
Investigating
We are currently experiencing an issue impacting our Personal and Business Online banking services. Users attempting to log into Personal or Business Online from our website may receive an error message indicating the service is unavailable or experiencing technical difficulties. We are working with our partners to restore service as quickly as possible and apologize for any inconvenience this issue has caused. While we work to restore service, users can access account information using our Personal or Business Mobile Banking apps which is remain fully operational and available for use.
Posted May 01, 2026 - 10:58 EDT
This incident affected: Personal Services (Personal Online Banking, Personal Mobile App) and Business Services (Business Online Banking, Business Mobile App).