Business Online - Wire Transfer Outage

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Dec 23, 2025 - 12:30 EST

Update

Business Online users may continue to receive an error message when attempting to process wires through Business Online. We continue to work with our partners to restore service as quickly as possible and apologize for the inconvenience. For any time sensitive payment needs, please contact our Cash Management Group at 781-783-1701 for assistance.

Posted Dec 23, 2025 - 11:16 EST

Investigating

Business Online users attempting to initiate a wire transfer may receive an error message that Originator Information May Not Be Found or there is a Memo Post Error. We are working with our partners to restore service as quickly as possible and apologize for the inconvenience. For any time sensitive payment needs please contact our Cash Management Group at 781-783-1701 for assistance.

Posted Dec 23, 2025 - 09:06 EST

This incident affected: Business Services (ACH/Wire Transfer Services).