Personal and Business Online Banking and Mobile Apps

Incident Report for Hingham Institution for Savings

Update

We continue to work with our partners to restore access to our Personal and Business Online banking services, including our mobile apps. We appreciate your patience as we work to restore service and apologize for any inconvenience this issue has caused.
Posted Apr 12, 2026 - 15:21 EDT

Update

We continue to work with our partners to restore access to our Personal and Business Online banking services, including our mobile apps. We appreciate your patience as we work to restore service and apologize for any inconvenience this issue has caused.
Posted Apr 12, 2026 - 14:15 EDT

Investigating

We are aware of an issue impacting our Personal and Business Online banking services, including our mobile apps. Users attempting to log in may receive an error message indicating the service is experiencing technical difficulties or is down for maintenance. We are working to restore service as quickly as possible and apologize for the inconvenience.
Posted Apr 12, 2026 - 13:23 EDT
This incident affects: Personal Services (Personal Online Banking, Personal Mobile App) and Business Services (Business Online Banking, Business Mobile App).