Business Online - Wire Transfers

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Nov 13, 2025 - 13:50 EST

Investigating

We are actively working to resolve the issue preventing clients from sending wires through Business Online. Currently, clients attempting to send a wire receive an error indicating that wires can only be saved. We are engaged with our partners to restore full functionality as quickly as possible and sincerely apologize for the inconvenience this is causing. Please contact our Cash Management Teams at 781-783-1701 for assistance with any time sensitive payment requests.

Posted Nov 13, 2025 - 10:06 EST

This incident affected: Business Services (ACH/Wire Transfer Services).