Hingham Savings Debit Cards

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Jan 02, 2023 - 19:10 EST

Update

We continue to work to restore service as quickly as possible and apologize for the inconvenience.

Posted Jan 02, 2023 - 17:21 EST

Update

We continue to work to restore service as quickly as possible and apologize for the inconvenience.

Posted Jan 02, 2023 - 10:26 EST

Investigating

We are experiencing issues impacting our automated phone systems for debit card activation, reporting cards lost or stolen and some features through the My Cards option in our Personal Mobile Banking App. We are working to restore service as quickly as possible and apologize for any inconvenience these issues have caused.

Posted Jan 02, 2023 - 09:06 EST

This incident affected: Personal Services (HIFS Mastercard Debit Cards, HIFS My Card App).