Personal Online Banking and Mobile Banking App

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Jul 01, 2024 - 19:52 EDT

Investigating

We are currently experiencing an issue with our personal online banking and personal mobile banking application that is preventing delivery of one time security passcodes via text message. You may choose to receive the one time passcode via a phone call as a temporary solution while we work to correct the text delivery issue. We are working to restore service as quickly as possible and apologize for the inconvenience.

Posted Jul 01, 2024 - 17:15 EDT

This incident affected: Personal Services (Personal Online Banking, Personal Mobile App).