All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Public Website Operational
90 days ago
100.0 % uptime
Today
Business Services Operational
90 days ago
99.79 % uptime
Today
Business Online Banking Operational
90 days ago
99.52 % uptime
Today
Business Mobile App Operational
90 days ago
99.63 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
100.0 % uptime
Today
Personal Services Operational
90 days ago
99.9 % uptime
Today
Personal Online Banking Operational
90 days ago
99.83 % uptime
Today
Personal Mobile App Operational
90 days ago
99.68 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
99.97 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
99.84 % uptime
Today
Electronic Statements Operational
90 days ago
99.96 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jul 6, 2020
Incorrect Date on Account Transfer Page for Personal and Business Online
Resolved - This incident has been resolved.
Jul 6, 16:01 EDT
Identified - We are aware of an issue that is causing the date field on the Account Transfer page to default to Saturday July 4th. While we work to restore the correct date in Personal and Business Online, transfers may still be completed by bypassing the date field and clicking Preview Transfer and then Complete Transfer. Transfers may also be completed using our Personal and Business mobile banking apps which are not impacted by this issue.
Jul 6, 13:12 EDT
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020
Remote and Mobile Deposit Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 00:01 EDT
Scheduled - We will be conducting scheduled maintenance for our remote and mobile deposit services from 12 AM to 7 AM EST on Sunday June 28th. During this time, our remote and mobile deposit services may be unavailable.
Jun 15, 22:30 EDT
Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.

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