All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Public Website Operational
90 days ago
100.0 % uptime
Today
Business Services Operational
90 days ago
99.95 % uptime
Today
Business Online Banking Operational
90 days ago
99.92 % uptime
Today
Business Mobile App Operational
90 days ago
99.92 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.97 % uptime
Today
Personal Services Operational
90 days ago
99.98 % uptime
Today
Personal Online Banking Operational
90 days ago
99.92 % uptime
Today
Personal Mobile App Operational
90 days ago
99.92 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
99.97 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Phone Lines Operational
90 days ago
99.46 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Personal and Business Mobile Deposits
Resolved - This incident has been resolved.
Jul 19, 11:54 EDT
Investigating - We are aware of an issue that is preventing some mobile deposits from being reflected in the account transaction history. We are working to resolve this issue as quickly as possible and apologize for the inconvenience.
Jul 19, 11:24 EDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021
Phone Outage
Resolved - This incident has been resolved.
Jul 13, 16:24 EDT
Update - We are continuing to investigate this issue.
Jul 13, 10:00 EDT
Update - We are continuing to investigate this issue.
Jul 13, 09:47 EDT
Investigating - We are currently experiencing intermittent phone issues. If you need assistance, please email us at cs@hinghamsavings.com or use the chat feature on our website. Thank you for your patience as we work to resolve those phone lines that are impacted.
Jul 13, 09:46 EDT
Personal and Business Mobile Deposit
Resolved - This incident has been resolved.
Jul 13, 11:19 EDT
Investigating - We are aware of an issue that is preventing mobile deposits from being reflected in the account transaction history. We are working to resolve this issue as quickly as possible and apologize for the inconvenience.
Jul 13, 10:08 EDT
Business Online Wires Down
Resolved - This incident has been resolved.
Jul 13, 11:11 EDT
Investigating - We are currently researching an issue in which an error message may be presented when processing online Wire transfers. We apologize for the inconvenience. If your matter is urgent please call Digital Banking at 781-783-1796 for assistance.
Jul 13, 10:40 EDT
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