All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Public Website Operational
90 days ago
100.0 % uptime
Today
Business Services Operational
90 days ago
99.93 % uptime
Today
Business Online Banking Operational
90 days ago
99.94 % uptime
Today
Business Mobile App Operational
90 days ago
99.91 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.87 % uptime
Today
Personal Services Operational
90 days ago
99.9 % uptime
Today
Personal Online Banking Operational
90 days ago
99.94 % uptime
Today
Personal Mobile App Operational
90 days ago
99.69 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
99.95 % uptime
Today
Bill Pay Services Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
99.55 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
99.98 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Boston, MA, United States - (BOS) Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will perform scheduled system maintenance starting Saturday, May 22nd at 8:00 pm and ending Sunday, May 23rd at 7:00 am EST to push upgrades to our personal and business online banking web applications and mobile applications. The applications may be temporarily unavailable during this window.
Posted on May 12, 08:06 EDT
Past Incidents
May 13, 2021

No incidents reported today.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021
Resolved - This incident has been resolved.
May 10, 10:10 EDT
Investigating - We are currently experiencing an outage with our Personal and Business Online Banking services, including our mobile apps. We are working to restore service as quickly as possible and apologize for the inconvenience. Thank you for your patience.
May 10, 09:45 EDT
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021
Resolved - This incident has been resolved.
May 2, 08:33 EDT
Investigating - We are currently experiencing an outage with our Personal and Business Online Banking services, including our mobile apps. We are working to restore service as quickly as possible and apologize for the inconvenience. Thank you for your patience.
May 2, 08:21 EDT
May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.