All Systems Operational

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Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Business Services Operational
90 days ago
99.89 % uptime
Today
Business Online Banking Operational
90 days ago
99.63 % uptime
Today
Business Mobile App Operational
90 days ago
99.64 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.99 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
ACH Transaction Posting Operational
90 days ago
99.92 % uptime
Today
Personal Services Operational
90 days ago
99.92 % uptime
Today
Personal Online Banking Operational
90 days ago
99.56 % uptime
Today
Personal Mobile App Operational
90 days ago
99.57 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
100.0 % uptime
Today
Zelle Operational
90 days ago
100.0 % uptime
Today
ATM Operational
90 days ago
100.0 % uptime
Today
ACH Transaction Posting Operational
90 days ago
99.92 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Website Service Request Forms Operational
90 days ago
100.0 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Locations Operational
90 days ago
95.95 % uptime
Today
Branch Locations Operational
90 days ago
95.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026
Person and Business Online Banking and Mobile Apps
Resolved - This incident has been resolved.
May 1, 12:22 EDT
Update - We continue to work with our partners to restore access to our Personal and Business Online banking services, including our mobile apps. We appreciate your patience as we work to restore service and apologize for any inconvenience this issue has caused.
May 1, 12:06 EDT
Update - We continue to work with our partners to restore service to our Personal and Business Online banking services, including our mobile apps. Thank you for your patience while we work to resolve this issue as quickly as possible. For assistance with Wire Transfers through Business Online, please contact our Cash Management Team at 781-783-1701.
May 1, 11:19 EDT
Investigating - We are currently experiencing an issue impacting our Personal and Business Online banking services. Users attempting to log into Personal or Business Online from our website may receive an error message indicating the service is unavailable or experiencing technical difficulties. We are working with our partners to restore service as quickly as possible and apologize for any inconvenience this issue has caused. While we work to restore service, users can access account information using our Personal or Business Mobile Banking apps which is remain fully operational and available for use.
May 1, 10:58 EDT
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Mobile App Outage
Resolved - This incident has been resolved.
Apr 22, 18:33 EDT
Update - Mobile App Update: We’re currently investigating a login issue affecting our mobile app. If you’re seeing an error message, please try accessing your account via Personal Online Banking on your desktop, which remains fully functional. We’re working to get the app back up and running quickly and appreciate your patience. We apologize for any inconvenience this issue may cause.
Apr 22, 17:52 EDT
Investigating - We are aware of an issue impacting our mobile app. Personal Online Banking via desktop is accessible. Users attempting to log into the app may receive an error message indicating that we are unable to validate information and to try again. We are working to restore service as quickly as possible and apologize for the inconvenience.
Apr 22, 17:02 EDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

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