All Systems Operational

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Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Public Website Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
ATM Operational
90 days ago
100.0 % uptime
Today
Business Services Operational
90 days ago
99.96 % uptime
Today
Business Online Banking Operational
90 days ago
100.0 % uptime
Today
Business Mobile App Operational
90 days ago
99.93 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.98 % uptime
Today
Bill Pay Operational
90 days ago
99.89 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Personal Services Operational
90 days ago
99.95 % uptime
Today
Personal Online Banking Operational
90 days ago
99.92 % uptime
Today
Personal Mobile App Operational
90 days ago
99.88 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
99.79 % uptime
Today
Electronic Statements Operational
90 days ago
100.0 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
100.0 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Website Operational
90 days ago
100.0 % uptime
Today
Website Service Request Forms Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025

No incidents reported today.

May 18, 2025
Card Services Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:00 EDT
Scheduled - We will perform scheduled maintenance to our Card services including our mobile apps on Sunday, May18, 2025, from 12:00 AM - 8:00AM EST. During this time, Card services may be intermittently unavailable.
May 13, 13:38 EDT
Bill Pay Outage for Personal Online
Resolved - This incident has been resolved.
May 18, 07:57 EDT
Investigating - We are currently experiencing an issue with the Bill Payment feature in our Personal Online banking service, including our mobile app. Users may encounter an error message stating that the feature is unavailable or that the page cannot be accessed. We are working diligently to restore service and apologize for any inconvenience this may cause.
May 18, 07:18 EDT
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

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