Update - While we continue to work with our partners, we are seeing improvements in the functionality of our digital tools. Users are now able to access Personal Online and balances have been restored for checking accounts when accessing from the home pages in Personal or Business Online banking as well as our mobile apps. We continue to work to restore recent transaction history and running balance information in our Personal and Business Online banking services, including our mobile apps. Thank you for your patience while we work to resolve this issue as quickly as possible
Jan 01, 2026 - 08:39 EST
Jan 01, 2026 - 08:39 EST
Investigating - We are aware of an issue impacting our Personal and Business Online banking services, including our mobile apps. Users attempting to log in to Personal Online may receive an error message indicating the service is experiencing technical difficulties. Additionally, users may not be able to access transaction and balance information for checking accounts when logged in to Business Online, or our mobile apps. We are working to restore service as quickly as possible and apologize for the inconvenience.
Jan 01, 2026 - 07:33 EST
Jan 01, 2026 - 07:33 EST
About This Site
Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.
Business Services
Degraded Performance
Business Online Banking
Degraded Performance
Business Mobile App
Degraded Performance
Desktop Remote Deposit Capture
Operational
ACH/Wire Transfer Services
Operational
Bill Pay
Operational
Electronic Statements
Operational
Personal Services
Degraded Performance
Personal Online Banking
Degraded Performance
Personal Mobile App
Degraded Performance
HIFS Mastercard Debit Cards
Operational
Digital Account Opening
Operational
Bill Pay Services
Operational
Electronic Statements
Operational
Online Mortgage Applications
Operational
HIFS My Card App
Operational
Account Transfers
Operational
Zelle
Operational
ATM
Operational
Phone Lines
Operational
Phone Lines
Operational
Website
Operational
Public Website
Operational
Website Service Request Forms
Operational
Third Party Stack
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Omaha, NE, United States - (OMA)
Operational
Intercom Intercom Web Application
Operational
Intercom Email
Operational
Intercom Web Messenger
Operational
Intercom Chats and Posts
Operational
Dialpad Telephony Infrastructure: Inbound Calls
Operational
Dialpad Telephony Infrastructure: Outbound Calls
Operational
Google Apps Admin Console
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Gmail
Operational
Google Apps Hangouts
Operational
Google Apps Sheets
Operational
Google Apps Sites
Operational
Google Apps Voice
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Google Cloud Platform Identity & Security
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google BigQuery
Operational
Google Cloud Platform Google Cloud Console
Operational
Google Cloud Platform Google Cloud Networking
Operational
SendGrid API v3
Operational
SendGrid API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.