All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Uptime over the past 90 days. View historical uptime.
Public Website Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
ATM Operational
90 days ago
100.0 % uptime
Today
Business Services Operational
90 days ago
99.95 % uptime
Today
Business Online Banking Operational
90 days ago
100.0 % uptime
Today
Business Mobile App Operational
90 days ago
100.0 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
100.0 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.94 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
99.75 % uptime
Today
Personal Services Operational
90 days ago
99.96 % uptime
Today
Personal Online Banking Operational
90 days ago
99.94 % uptime
Today
Personal Mobile App Operational
90 days ago
99.94 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
100.0 % uptime
Today
Digital Account Opening Operational
90 days ago
100.0 % uptime
Today
Bill Pay Services Operational
90 days ago
100.0 % uptime
Today
Electronic Statements Operational
90 days ago
99.75 % uptime
Today
Online Mortgage Applications Operational
90 days ago
100.0 % uptime
Today
HIFS My Card App Operational
90 days ago
100.0 % uptime
Today
Account Transfers Operational
90 days ago
100.0 % uptime
Today
Zelle Operational
90 days ago
100.0 % uptime
Today
Third Party Stack Operational
Cloudflare CDN/Cache Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Intercom Intercom Web Application Operational
Intercom Email Operational
Intercom Web Messenger Operational
Intercom Chats and Posts Operational
Dialpad Telephony Infrastructure: Inbound Calls Operational
Dialpad Telephony Infrastructure: Outbound Calls Operational
Google Apps Admin Console Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Voice Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Networking Operational
SendGrid API v3 Operational
SendGrid API Operational
Website Operational
90 days ago
100.0 % uptime
Today
Website Service Request Forms Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Card Services Maintenance Nov 17, 2025 00:00-08:00 EST

We will be undergoing scheduled maintenance to some of our Card Services on Sunday, November 16, 2025, between approximately 12 am and 8 am ET. During this time, Card services such as activation and our card feature on the mobile app may be intermittently unavailable.
Posted on Nov 04, 2025 - 16:19 EST
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Business Online - Wire Transfers
Resolved - This incident has been resolved.
Nov 13, 13:50 EST
Investigating - We are actively working to resolve the issue preventing clients from sending wires through Business Online. Currently, clients attempting to send a wire receive an error indicating that wires can only be saved. We are engaged with our partners to restore full functionality as quickly as possible and sincerely apologize for the inconvenience this is causing. Please contact our Cash Management Teams at 781-783-1701 for assistance with any time sensitive payment requests.
Nov 13, 10:06 EST
Nov 12, 2025
Scheduled Maintenance for Personal Mobile App
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 EST
Scheduled - We will perform scheduled system maintenance to our Personal Mobile banking application on Wednesday, November 12th between 12:00 AM and 6:00 AM ET. During this time, our Personal Mobile banking application may be intermittently unavailable.
Nov 6, 18:02 EST
Nov 11, 2025
Scheduled Maintenance for Business Mobile App
Completed - The scheduled maintenance has been completed.
Nov 11, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 EST
Scheduled - We will perform scheduled system maintenance to our Business Mobile banking application on Tuesday, November 11th between 12:00 AM and 6:00 AM ET. During this time, our Business Mobile banking application may be intermittently unavailable.
Nov 6, 18:00 EST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

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